Elevate The Digital Customer Experience


Abstract: A discussion on how AI/ML holds the answer to consumer engagement in a post-COVID future. The boardroom discussion will be centered around how consumers have permanently pivoted their behaviors and how businesses need to adapt by embracing AI and machine learning technologies that personalize a customer’s experience. The discussion will be moderated by AWS Sr. AI/ML BD Ralf-Dieter Wagner and Andy Trevino, Sr. Director, Solutions Consulting, at Braze.