Finance hasn’t changed, customer expectations have
Finance industry has transformed in the past couple of years, and now, with increased digital use brought by Covid-19, the landscape is changing again. How can banks and finance institutions keep up? Do they need to transform the way they do business? The first step is to understand that its customer expectations that have changed, not the industry. This webinar from Infobip, with guests Noel Lavery, will highlight the need for financial institutions to respond to the demand for seamless interaction and contextual information – only then will they truly begin to thrive.