Jamf Blogs

Blog 1: What is Apple Enterprise Management?

Mobile device management (MDM) is no longer enough for enterprises looking to maximize their Apple initiatives. Simply managing Mac, iPad, iPhone and Apple TV leaves IT and organizations lacking tools to:

  • Securely connect users to resources they need to be productive and self-sufficient
  • Automate every aspect of device and application management
  • Adequately protect devices, data and user privacy

Jamf goes beyond management to fill the gap between what Apple offers and the enterprise requires. As the only Apple Enterprise Management solution of scale that automates the entire lifecycle of Apple in the enterprise — without negatively impacting the end-user experience or requiring IT to physically touch the device — Jamf preserves the native consistent Apple experience that people expect at work, while fulfilling the security, compliance and privacy needs of the enterprise.

What does Apple Enterprise Management offer?

At the highest level, Apple Enterprise Management helps organizations — including businesses, hospitals, schools and government agencies — connectmanage and protect Apple products, apps and corporate resources without ever having to the touch the device.

As the standard in Apple Enterprise Management, Jamf delivers:

Zero-Touch Deployment: Deploy devices to any employee, anywhere. Integrate with Apple deployment programs to automate enrollment and configuration providing a scalable, yet personalized, zero-touch experience with every shrink-wrapped box.

Identity-based access: Provision devices with business-critical applications based solely on an employee’s cloud-identity credentials. Through a single username and password, users enjoy a seamless experience when accessing their device and applications. And with multifactor authentication enabled for every login, rest easy knowing the right person is accessing the machine and resources.

Curated resources on-demand: Add bookmarks, policies and workflows to a branded Self Service portal to give users instant access to resources they need; empowering them to troubleshoot common issues on their own.

Device Management: Leverage advanced workflows through remote management and the use of configuration profiles, policies, smart targeting and scripts to automate Mac, iPad, iPhone and Apple TV management. Plus, enhance the value of your existing technology stack with a robust API and 300 third-party integrations.

Inventory Management: Automatically collect user, hardware, software and security device data or customize inventory specifications. Leverage automated inventory data to trigger management actions like operating system upgrades.

App Management: License, deploy and manage apps in bulk right from the Apple or B2B App Store. Assign apps to users or devices (no Apple ID required) and re-assign licenses as needs change. Build custom app and software packages and automatically keep third-party software up to date.

Threat Prevention and remediation: Receive real-time alerts on-device to analyze activity, then choose whether to proactively block, isolate or remediate threats. Prevent known macOS malware, including those threats and attacks unique to Apple’s architecture.

Security Management: Enforce native Apple security features such as encryption on macOS and passcodes on iOS/iPadOS, run policies to turn on FileVault for macOS, restrict malicious software and patch all of your Apple devices without any user interaction.

Extended Visibility: View dashboards, real-time alerts, and extensive reporting on built-in Apple frameworks such as XProtect, Gatekeeper and MRT to ensure you know when suspicious activities occur.

Who needs Apple Enterprise Management?

Long story short, any organization that strives to deliver the best experience with Apple. And as Apple continues to grow in the enterprise through user demand and employee-choice programs, the need to go beyond basic management becomes essential.

Blog 2: How digital onboarding can boost employee experience

Digital employee onboarding can have a powerful impact on engagement; this type of digital transformation is a crucial first step towards an excellent employee experience. According to research from Glassdoor, organizations with a strong onboarding process improve new hire retention by 82% and productivity by more than 70%.

Traditional onboarding processes involve face-to-face interactions between new recruits and their line managers, or group sessions involving several new joiners in a formal onboarding process. It is time-consuming and can be frustrating for new candidates eager to begin their new job as soon as possible.

Onboarding can be done digitally: providing managers and employees with the tools and systems that avoid lengthy meetings and paper hand-outs. Digital management bring new hires up-to-speed quickly on company background, vision and values— preparing them to start their role straight away.

Organizations that use a mobile device management (MDM) solution can create an optimal digital onboarding process. MDM ensures that a new end user has the latest device of choice, ready to go out of the box, and is fully enabled with it, allowing them to integrate easily into the largest of workforces.

Through automated device enrollment, new recruits can get up to speed and find answers to questions whenever they need them during those crucial early days. With the right devices and apps in their hands from day one, they can access current project documents and start collaborating with their new team members quickly and easily. This creates a positive first impression of the organization and their employee experience.

Digital onboarding can also be useful for employees joining a mobile workforce not based near the company location where the onboarding typically takes place. With workforces increasingly working remotely, this is an important consideration for employers.

As well as equipping new employees with the digital devices and tools that speed up onboarding and support that all-important employee experience, MDM solutions streamline the administration processes for HR, management and other departments involved in the onboarding of new recruits— allowing them to focus on welcoming their new employees on their first day.

Blog 3: The future of business: How to work from anywhere

Earlier this year, the world was thrown into a situation where split decisions needed to be made for the purpose of safety. And when the decision was made to transition workers from offices to homes, the migration needed to go smoothly to ensure business continuity and employee productivity — no small task. For some, the infrastructure was there, but adjusting to new workflows, learning how to collaborate from a distance, and understanding how everything was going to work with these new circumstances proved to be demanding. Others realized overnight their infrastructure wasn’t robust enough to meet the new, mobile needs of employees, the data security demands of users outside the network, and required a change in the way enterprises and IT enable their teams.

The beginning was fast and furious, but the truth is, this change has left a lasting and potentially permanent impression on work. Even beyond demands being driven by a global pandemic, the workplace is becoming more mobile by the day. Employees and team members are expected to produce a high volume of high quality of work, but to do this, need access to the tools and resources necessary to get the job done from everywhere. Collaboration of teams on-site, off-site, and hybrid environments involving people both on and off-site are an everyday, regular occurrence for some. It is simply a part of the modern world, but it creates major questions and challenges that businesses have to be able to answer and overcome:

  • How has the workplace changed and ways to prepare for it
  • Steps to improve your onboarding experience
  • Tools and applications to enable remote collaboration
  • How to protect corporate data from anywhere

We talked a bit about how the world changed overnight, but what aspects are here to stay and in what ways can we prepare for it in advance?

How can you address remote onboarding needs while improving your onboarding experience in general? A proper and fine-tuned experience is a proven way for companies to increase their employee experience and retention.

How do we leverage third-party tools, applications, and mobile devices to seamlessly bring collaboration to everyone, regardless of where they are? Mobile devices and technology are incredible, and they can make our lives so much easier, but in the end, it is the people leveraging these tools that make the great work your business is known for producing. To do this, it requires the same team collaboration, communication and engagement, and that’s where leveraging and delivering technology across the entire organization comes into play.

How do we ensure that company data, intellectual properties, and most importantly, our customer’s date is protected when being accessed from anywhere? We now have workers at home, may eventually have more traveling, some in the office and some out – how do companies keep everything secure?

These four aspects are critical to the future of business and the concept of enabling work to happen from anywhere, but the answer doesn’t need to be as difficult as you might imagine.