Low Code: Key insights and frameworks from 5 years of building a Low Code practice

By Govind Menon, Innovation Lead & Tanveer Mohammed, Head of Open Innovation at UST

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How has the outlook towards Low Code/No Code changed over the last 5 years?

Low Code/No Code (referenced as Low Code here on out) is a way to enable a more agile development process. Low Code allows developers to focus on the business workflows, the user experience and data while automating the other manual aspects such as writing code. In this blog, I will take you through some of the key pain points that I have seen Low Code addressing, some key trends, the benefits that Low Code brings and how it reduces the time-to-market for your Digital projects.

Here are some key insights I have seen in the industry today:

  1. 5 years ago, there were less than 50 Low Code companies, today there are more than 600. This shows that the Low Code market is here to stay and has a big pain point that is being solved – automation of software development.
  2. The big boys club, I always say that you know there is something unique about a technology when either one/many of top Tech/Cloud companies move into it. Well, in the case of Low Code, pretty much all the top Tech giants have a Low Code platform - from Microsoft, AWS, Google to SAP and Oracle.
  3. The Analysts, such as Gartner & Forrester has launched multiple variations of their Quadrants focused on this space, such as Low Code, Rapid Application Development and even High Productivity Apps

This clearly shows that we are still in the early stages of mass adoption of Low Code technology as a standard in the industry.


What are some of the common pain points being addressed?

While there are numerous pain points low code can address, there are clearly some undeniable ones such as:

  • Before a Project begins: A lot of time is spent on figuring out the right resources, the right technology, the right infrastructure. Low Code platforms enable you to start from a common baseline across all your projects which includes typically a Cloud infrastructure, basic security protocols built in and a shorter learning curve for both Business and IT users (called Builders).
  • During a Project: Low Code enables builders to focus more on the experience of the end users, reusability of their features and the ability to go from design to first release in as little as 4 weeks. Further with the onset of Low Code Testing tools, the scope has now increased to what Low Code can do for large organisations across the development and quality assurance phase. Security is another major component that gets addressed mostly out of the box for most Low Code platforms and further allows for code level screening.
  • After a Project: Maintenance and Support is another big area that Low Code platforms lend itself to within an organization. Changes are much faster, and most platforms come with some amount of monitoring built in, enabling lower costs in maintaining such applications. Finally, Low Code platforms lends itself to CI/CD methodology, enabling faster cycles during and after development.
  • Everyone has a role to play – Low Code isn’t just for developers, its also for Business Users using Citizen Development concepts. Thus, Low Code platforms not only enable you to move faster within an organization, but also helps better integrate Business and IT users.


Framework for building your Low Code practice:

A Low Code framework for any organization should consist of 3 layers, which enables Builders to build at any level (novice to experts), ensure proper user segregation and checkpoints, ensure a common pathway to live and proper quality gates.

“Over the next 2-3 years, we are going to see an increased adoption of Low Code tools with the primary aim to improve productivity of its employees. Thus, large organisations are going to have to invest in Citizen Development tools, training, and certifications.”

Tanveer Mohammed, Head of Open Innovation

Some common benefits to IT organisations:

  • Get your Business and IT teams together – the dream team, working side by side delivering features every sprint.
  • Build new revenue streams quicker – want to test a concept quickly, you can now do that with smaller teams and quicker cycle time
  • Enable better traceability and tracking – Low Code lends itself natively to Agile ways of working and provides the ability to traces user stories through to features and its deployments
  • Security by design – Security is provided out of the box (OWASP 10 security as an example), but enables IT organisations to implement custom security packages that typically meets most InfoSec requirements


The Low-Code movement offers many benefits for both Business and IT teams. Business teams can get the features they want quickly using Low Code Development techniques. IT teams can achieve greater security, traceability and enables the team to respond to changes quicker than ever before.


For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by our purpose, we partner with our clients from design to operation. Through our nimble approach, we identify their core challenges, and craft disruptive solutions that bring their vision to life. With deep domain expertise and a future-proof philosophy, we embed innovation and agility into our clients’ organizations - delivering measurable value and lasting change across industries, and around the world. Together, with over 26,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at ust.com.

UST has been a pioneer in Cloud Migration, Enterprise Low Code adoption and Innovation in the UK.

On Cloud Migration, UST has transformed and migrated more than 20,000+ applications to the cloud using automation as a key vector, which has typically led to 30% reduction in migratory and target hosting costs for Fortune 500 clients. On Low Code, UST runs a dedicated Center of Excellence with a focus on building up Low Code No Code adoption within enterprises. Some of UK’s leading Brands across Banking, Insurance, Retail and F&B have implemented large scale programs that lasts weeks vs years. Finally, UST’s Innovation Labs are at the center of new R&D, both in using technology to solve enterprise wide challenges and driving new technology adoption such as 5G, Embedded Finance and Smart Buildings.

The below video answers some basic questions on ‘Why Low Code’ and ‘Why should this be on your agenda’. This video was presented between UST and London & Partners to establish London as a leading R&D center for Low Code adoption and Innovation. 

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